We are not open on weekends or national holidays. Orders received after 3:00pm P.S.T will be processed the following day. Orders received on Saturday or Sunday will be processed on the following Monday.
Questions regarding your order or General product or policy information: Customerservice@thepartystartshere.com
Top 5 Things you need to know before you place an order.
1. Our processing time is 5 business days. This allows us to receive stock from our vendors if we do not have enough in our warehouse. If we do have the stock in our warehouse we will process your order as quickly as possible and the processing time will be less. This applies to printed or BLANK invitations.
2. Processing time is the time between your order date and the date we actually ship your order.
3. Upgrading your shipping to 3rd Day, 2nd Day or Next Day Air does not change the 5 day processing time. It changes the time UPS takes to get it to you AFTER we have shipped it. We are in Southern California.
4. If your order is printed, we will send you a proof within 2 business days that you MUST approve before we will ship your order. After receiving your first proof, you can make any changes and choose to print with or without another proof. WE NEVER CHARGE FOR ADDITIONAL PROOFS. We want it to be perfect for you!
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